Cancellation & Refund Policy

You can cancel a Lite, Standard or Pro subscription at any time from the Billing page in the app. No email or call is needed.

• Cancellation stops all future renewals straight away.
• Your plan, its agents and its remaining credits stay available until the end of the billing period you have already paid for. After that, the workspace drops off the paid plan.
• Deleting your account from Settings also cancels any active subscription immediately.

Xicmo gives you instant access to its agents and AI credits, which start costing us money the moment they are used. For that reason all payments are final and non-refundable. This includes:

• monthly subscription charges, including renewals you did not cancel in time;
• partial months, unused days and unused credits, which expire at each renewal;
• one-off purchases such as credit top-ups, messaging packs and backlink orders;
• time left on a plan when you switch to a different plan.

This does not affect any rights you have under the law that cannot be excluded by contract.

Licences bought on AppSumo are sold by AppSumo, and AppSumo's own refund terms apply to them. Any refund is requested from and handled by AppSumo, not by Xicmo. When AppSumo refunds a licence, the licence is deactivated and its agents and credits are removed from the workspace.

If you think you were charged in error, for example a duplicate charge or a charge after you cancelled, email billing@xicmo.com within 7 days with your account email and the payment reference. We will look into it and reply within 5 business days.

Xicmo is delivered online. Access to your plan begins as soon as payment is confirmed, and there is nothing to ship.

BUYBIZZ DIGITAL SOLUTION PVT LTD, operator of Xicmo. Billing questions go to billing@xicmo.com. This policy forms part of our Terms of Service.